This programme is designed to provide students with the critical knowledge and technical skills required to manage MICE and events, travel and tour operations

Programme Outline

MICE and Events

• WSQ Comply with Legal Requirements
• WSQ Conduct Situational Analysis
• WSQ Conduct Orientation and Training2
• WSQ Co-ordinate Site Services2
• WSQ Co-ordinate Support Services2
• WSQ Define MICE & Events Industry2
• WSQ Describe MICE & Events Industry and its Impact on Economy
• WSQ Develop and Implement Budget
• WSQ Develop and Implement Business Strategies
• WSQ Develop Marketing Strategies
• WSQ Develop Sales and Proposals2
• WSQ Implement Loss Prevention2
• WSQ Interact with Guests2
• WSQ Manage Exhibition Events
• WSQ Manage Logistics
• WSQ Manage Loss Prevention
• WSQ Manage Meetings and Convention Events
• WSQ Monitor Income and Expenses2
• WSQ Plan and Develop Proposal for Incentive Travel Events
• WSQ Plan and Implement Catering Services2
• WSQ Provide Safety and Security for Guests2
• WSQ Supervise Staff2
• WSQ Work Safety2

Travel

• WSQ Handle Air Ticketing Reservations2
• WSQ Provide Inbound Travel Packages, Products and Services2
• WSQ Provide Outbound Travel Packages, Products and Services2

Hospitality and Tourism

• WSQ Appraise/Evaluate Staff
• WSQ Hire Staff
• WSQ Manage Training
• WSQ Promote Tourism2

General Studies

• Communication in Business
• Fundamentals of Hospitality Hosting

2 Subjects will be exempted via WSQ Advanced Certificate in MICE and Events route.

Mode of Study

Full time

On an average, the teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.

Assessment Framework

Theory, practical examinations, practical exercises, presentations, written assignments, projects, class participation & performance during industrial attachment

Certification

WSQ Diploma in Tourism awarded by Singapore Workforce Development Agency

Direct Entry

Singaporean and PR

(Minimum age of 16 years old and above)

• Minimum 3 GCE ‘O’ Level
• Pass in NITEC
• Pass in GCE ‘O’ Level English*
• Successful Admission Interview