Objective of the course is to learn how to interpret the ISO 9001 Quality Management Standards, learn how to plan the ISO 9001 internal quality audit and learn how to audit ISO 9001 using an assessment approach.

COURSE CONTENTS

Day 1

– Introduction to Quality Concepts
– Overview of ISO 9001 Standards
– How to Interpret ISO 9001 Requirements
– How to audit ISO 9001 Standards

Day 2

– Objectives of internal quality audits

– Responsibilities & attributes of auditors

– Planning and preparation for audit

– Executing the audit

– Auditing Techniques

– Writing audit non-conformances statements

– Follow-up audit

– Practice using case studies