Diploma in International Hospitality Management (DIHM) awarded by LSBF focuses on the latest development in the hotel and tourism industry. It will help students to identify and understand the techniques and theories implied in the hotel and tourism environment.

Students will develop professional hospitality competencies such as food and beverage operations, hospitality accounting as well as good customer service skills through both class-room learnings and on-the-job training.

LEARNING OUTCOMES

• To evaluate and understand the importance of the hospitality industry’s nature.
• To develop the professional skills that is acquired in the hospitality industry.
• To enable students to make managerial level decision and develop problem solving skills in achieving good customer service.
• To always keep up to date on the technological advancement in the hospitality industry.
• To motivate students to continue their higher education in the hospitality industry.

COURSE MODULES

• Customer Service
• Front Office Operations
• Food and Beverage Operations
• Hospitality Accounting
• Food Sanitation, Safety and Health
• Introduction to Hospitality & Tourism
• Housekeeping
• Organisational Behaviour in Hospitality Industry

ASSESSMENT REQUIREMENTS

– 100% examination

– 3 hour written paper

• Section A – multiple choice
• Section B – Short answers/fill in gaps
• Section C – Short essay questions

ASSESSMENT & AWARD OF DIPLOMA

To be awarded the LSBF Diploma in International Hospitality Management, students need to pass all the 8 modules in the programme and complete the industrial attachment of not less than 6 months or prepare and submit a written project within 3 months. Examinations will take the form of essay question papers and/or multiple choice question papers. To achieve a pass grade in each module, students must obtain an overall mark of at least 40% in the exam.

Exit Award

Where students are unable to complete the course they may be given the option of an Exit Award if the meet the following criteria:

• Passed 4 modules

In such cases, the student will be awarded with the following:

Certificate in International Hospitality Management

COURSE DURATION

Full Time Classes: 6 Months

Industrial Attachment: 6 Months Or

Written Project: 3 Months

Students attend lessons for a period of 6 months from Monday to Friday to complete 8 modules, plus 6 months Industrial Attachment

programme or 3 month written project.

Part Time Classes: 12 Months

Internship program: 6 Months

Students attend 3-hr lessons 2 nights a week for a period of 12 months.