Course Description

In the recent years, there have been an increasing number of courses that specialises in preparing and training individuals to be professional and para-professional people helpers, especially in the area of counselling. However, case management has been a missing component in a number of these courses.

When used appropriately, case management could assist clients in receiving needed services in a supportive, effective, efficient and cost effective manner and could provide a more holistic approach to people helping. The benefits of case management could be applied to various settings, for example social service agencies, community organisations, educational institutions, religious organisations. As such, the skills of case management can serve to promote the multi-prong approach to people helping.

Course Objectives

This course will help participants:

Gain knowledge to allow for application in various settings

By promoting a multi-pronged approach to people helping

Course Contents

• Definition and responsibilities of a case manager
• Differences between counselling and case management
• Roles of case manager
• Process of case management
• An introduction to the components of case management
• Systemic perspective of case management: tool for assessment
• Boundaries, negotiation and self-care in case management

Who Should Attend

New social workers, counsellors, school counsellors, teacher counsellors, administrators in social work agencies, counsellors in training, religious leaders.

 Award

Participants who meet 75% class attendance will be awarded a Certificate of Accomplishment by the Academy of Human Development.