Achieving Customer Service Excellence through Business Logistics

Course Description

Customer-based business logistics will assure organisation’s success.
However, the art of fine-balancing customer requirements and expectations with
business costs to bring about excellence is no easy matter. Attend this workshop
to find out how to achieve customer service excellence through the management
of change and synchronised strategies. Master some of the 4G approaches and
tactics in restructuring for greater integrated synergy.

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Certificates
Job Level
Certificate Issued
Category
Area of Training
Customer Service
Provider Name
Email
timothy.cham@sipmm.com.sg
Contact
62734172
Address
Block 165 Bukit Merah Central #03-3681 Singapore 150165

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Flexibility in Planning and Teaching

Theoretical Knowledge

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Practical Skills

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Individual Work with a Mentor

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Final Individual Project

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