This course provides students with the skills and knowledge to perform a range of operational functions within an accommodation establishment by providing service at the front office and executive lounge, maintaining rooms and managing sales and events to meet the needs of guests for a comfortable and enjoyable stay.

Course Structure

• Hospitality Service and Communication
• Executive Lounge Operations
• Front Office Operations
• Hospitality IT System
• Housekeeping Services

Credit for Certification

Total of 34 credits from successful completion of 5 modules.

Note:

1)  The training schedule of lessons is subject to change.

2)  Depending on the demand, not all the modules in the part-time Higher Nitec in Services courses will be offered in each intake. Where the modules are offered and there is insufficient enrolment, the classes will be cancelled and a full refund will be given to the affected students.

Entry Requirements

3 GCE ‘O’ Level Grades:

• Grade 1 – 6 in English Language
• Grade 1 – 7 in two other subjects
• Applicants must have sat for Mathematics (Elementary or Additional)

OR

Nitec in Services qualifications (excluding Nitec in Services – Digital Animation, Product Design, Space Design, Visual

Communication)

Nitec qualifications [business/services skills]

Training Schedule

Evening classes – Lessons are held two evenings a week, from 1845 hours to 2145 hours.